SpineUniverse Community Advice
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SpineUniverse Community Advice FAQ

Registering, Logging In, and Using the Community

  1. Why do I need to register?
    You may look around the Community and read posts without registering, but in order to post your own message, you’ll need to register and log in. Registered members can also take advantage of many other Community features, such as choosing a profile image and voting for the best answer to question.
  2. How do I register?
    Go to the Registration Page, where you can choose a username and password. You’ll need to provide your email address.
  3. I have a username and a password; how do I log in?
    Registered members can sign in from the Log In Page. Enter your username and password to log in.
  4. What if I forget my password?
    If you forget your password, you can ask us to email it to you. Visit the Forgot your Password page and enter the email address you registered with. Then check your email to retrieve your password.
  5. What if I want to remove or edit something I've posted?
    Unfortunately, you cannot edit your post once you have submitted it, so please read (and re-read) very carefully! 

    If you would like one of your own posts removed, please contact the SpineUniverse Editorial Team (using this form).  Please include a link to the post you want removed, as well as an explanation of why you want it removed.

Personal Preferences

  1. What is a profile image?
    A profile image is displayed next to your name along with all your posts. You can upload your own image, or you can use one of our stock icons as your profile image.
  2. How do I change my password?
    Once you’re logged in, you can change your password from your Member Profile page.
  3. How do I change my email address?
    You can change your private email address on the Member Profile page (choose the "Edit" tab).
    Your email address is visible only to you. Other users cannot see your email address.

Privacy and Security

  1. What can I do to make sure I stay safe while I'm online?
    SpineUniverse and Vertical Health have no jurisdiction over your private email. That's why it's so important not to give your email address in the Community. In fact, this is a good time to go over some rules of basic Internet safety:
    • Never give out too much personal information. Whether it's your full name or detailed information about where you work or live, try to keep private information private.
    • Never use your first and last name as your username.
    • Never post your phone number in the Community.
    • Don't reveal your personal email address in the Community. Putting your personal email out there is asking for spam.  If you really want to share an email address, create a free, throwaway one, using Yahoo or Hotmail.
    • Never give anyone your account password.
    • Be careful who you trust. We tend to take everyone at their word, but it's very possible that some of the people who post messages on the Internet are not who or what they seem to be. Please work with us to make the SpineUniverse Community a safe and supportive place for all of our members.
  2. Is there a way to limit who sees my posts?
    Because this is a public forum, there is no way to limit who sees your posts. Please keep that in mind when posting in the SpineUniverse Community: what you post here will be visible to everyone.
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